Privacy Policy
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of 11 July on information society services and electronic commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, The Terminal Hub guarantees the protection and confidentiality of personal data of any type provided by our clients, in accordance with the provisions of the General Data Protection Regulation.
The Terminal Hub's Data Protection Policy is based on the principle of proactive responsibility, whereby the Data Controller is responsible for complying with the regulatory and jurisprudential framework and capable of demonstrating this to the relevant supervisory authorities.
The data provided will be processed in accordance with the terms established in the GDPR. In this regard, The Terminal Hub has adopted the legally required levels of protection and has implemented all technical measures at its disposal to prevent the loss, misuse, alteration, or unauthorized access by third parties, as outlined below. However, the user should be aware that security measures on the Internet are not impregnable.
Data Controller:
Who are we?
Trade Name: The Terminal Hub (Hereinafter referred to as THE DATA CONTROLLER)
Legal Name: Valencia Innovation District S.L.
Tax ID: B-66120171
Address: C. de la Travesía, Poblados Marítimos, 46024 Valencia
Phone: 651 13 20 30
Email: hello@theterminalhub.com
Purpose of processing:
What will we use your data for?
All data provided by our clients and/or visitors on the website of THE DATA CONTROLLER or to its staff will be included in a record of personal data processing activities, created and maintained under the responsibility of THE DATA CONTROLLER, essential for providing the services requested by users, or for resolving doubts or questions raised by our visitors. Our policy is not to create profiles of the users of our services.
Lawfulness of processing:
Why do we need your data?
- Contractual relationship: This applies when you purchase one of our products or contract one of our services.
- Legitimate interest: To address your inquiries and complaints and to manage the collection of outstanding amounts.
- Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your query or information request.
Recipients:
With whom do we share your data?
We do not transfer your personal data to anyone, with the exception of public or private entities to which we are obliged to provide your personal data due to compliance with a law. For example, the Tax Law requires us to provide the Tax Agency with certain information about economic transactions exceeding a specific amount. If, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to decide in this regard.
Communication:
Where might we send your data?
We will not transfer your personal data internationally for any of the stated purposes.
Retention:
How long will we keep your data?
We will only retain your personal data for as long as necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy. In this regard, THE DATA CONTROLLER will retain personal data, once your relationship with us has ended, duly blocked, for the limitation period of any actions that may arise from the relationship maintained with the data subject. Once blocked, your data will be inaccessible to THE DATA CONTROLLER, and will not be processed except for their availability to public administrations, Judges and Courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Security:
How will we protect your data?
We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature, and the risks to which the data are exposed. However, we cannot be held responsible for your use of the data (including username and password) that you use on our website. Our staff follows strict privacy rules, and if we contract third parties to provide support services, we require them to comply with the same rules and allow us to audit them to verify their compliance.
Your rights:
What rights can you exercise as a data subject?
We inform you that you may exercise the following rights:
- Right to access your personal data, to know which ones are being processed and the processing operations carried out with them;
- Right to rectification of any inaccurate personal data;
- Right to erasure of your personal data, when this is possible (e.g., due to legal imperative);
- Right to restriction of processing of your personal data when the accuracy, legality, or necessity of the data processing is questionable, in which case, we may retain them for the exercise or defense of claims.
- Right to object to the processing of your personal data, when the legal basis enabling us to process them, among those indicated, is our legitimate interest. THE DATA CONTROLLER will stop processing your data unless there is a legitimate interest or it is necessary for the defense of claims.
- Right to data portability, when the legal basis enabling us to process your data is the existence of a contractual relationship or your consent.
- Right to withdraw consent given to THE DATA CONTROLLER
To exercise your rights, you can do so free of charge and at any time, by contacting us at the ADDRESS OF THE DATA CONTROLLER, attaching a copy of your ID.
Protection of rights:
If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency.
THE DATA CONTROLLER reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect its compliance.
